FAQs

Below FAQ are common questions and queries our customers make.

Filter by topic
All
  • All
  • Placing an Order
  • General Questions

Need Help?

If you have other questions or concerns, please feel free to contact us.

Placing an Order

Canada and the USA

Yes, we offer free shipping on orders over U$99.00 after discounts and taxes.

You can add insurance to your order for only $4.99 by selecting the Aria Beauty Shipping Protection Plan at checkout. The Shipping Protection Plan protects against lost or stolen orders. Learn More.

We accept all major credit cards and PayPal.

The coupon code might have expired, be a one-time use, and only works for regular-priced items.

Please allow 1-3 business days for order processing plus shipping time. All orders are processed and shipped on business days only, Monday through Friday, excluding major holidays.

We offer split payments through a 3rd party service called Sezzle. When you checkout, choose Sezzle as the payment option. Learn more.

You can use our Warranty Registration form to register your product.

All hair tools must be in resellable condition, unopened, unused, and in their original packaging to be eligible for a refund within 30 days of purchase. Hair tools cannot be returned after use for sanitary reasons.

Please contact us with your order number and reasons for the return.

General Questions

No, we only sell products in Canada and the USA. Please see our list of unauthorized dealers.

No, selling on websites, including Amazon and eBay, is prohibited without prior approval and written agreement.

Yes, please complete our wholesale inquiry form.

We sell exclusively online and through authorized distributors.

Unable to find satisfactory answers ? CONTACT SUPPORT